Clean Wins is operated by Win Top Ltd, a company licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. That licence sets the legal framework within which we run the platform, and it means we are answerable to a regulatory body that can hold us to account. We are not self-governed. If we fall short of our obligations, there is an authority with the standing to act on that.

We built Clean Wins specifically for players in the United Kingdom. That shapes almost every decision we make about how the platform works — from the payment methods we support to the way bonus terms are written. UK players are used to being given the small print in plain language, and we think that is the right standard. Our terms state what they mean. If a condition applies to a withdrawal or a bonus, it is written out clearly rather than buried.

How We Handle Your Money

Player balances are kept separate from the funds Win Top Ltd uses to run the business day to day. This is not a minor administrative point. It means that your deposited funds are not mixed with operational capital, and a business difficulty on our side does not put your balance at risk. Withdrawals are processed within 0 to 24 hours, and the minimum withdrawal amount is £20, the same threshold as the minimum deposit. We chose that symmetry deliberately — it makes the rules easier to follow and reduces friction when you want to take money out.

When we decide which payment routes to make available, we look at reliability and how well they serve UK players. The methods we list — including VISA, Mastercard, Skrill, NETELLER, Bank Transfer, and cryptocurrency options such as Bitcoin and Tether — were chosen because they work consistently and cover the range of preferences our players actually have. We do not list a method simply to make the page look full.

Safer Gambling

Safer gambling is not a section we added to the site because it is required, though it is required. It is built into how we think about the platform. The minimalist layout is partly an aesthetic choice, but it is also a deliberate effort to reduce the noise that can make it harder to stay in control of how you play. We provide tools that let you set limits on your deposits and activity, and we expect those tools to work properly. If they do not, that is something we need to fix, not explain away.

When something goes wrong — a payment that does not clear, a bonus that has not applied correctly, an account query that has not been resolved — we expect our support team to deal with it directly and without deflection. We do not consider a closed ticket to be a resolved problem unless the player's issue has actually been addressed. That is the standard we hold ourselves to, and it is one of the more straightforward ways to judge whether an operator is operating honestly.

Clean Wins launched in 2026. We are not trying to be the loudest name in the market. We are trying to be one that does the basics correctly and consistently for the players who use the site.