These Terms and Conditions govern your use of Clean Wins, operated by Win Top Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to the rules set out below. Please read them carefully before proceeding.
Eligibility and Account Rules
To register and play at Clean Wins, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. You are solely responsible for ensuring that online gambling is lawful in your jurisdiction before opening an account.
Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under your own details or those of another person — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, withhold any associated balances pending investigation, and take such further action as we consider appropriate. All information you provide during registration and throughout your time with us must be accurate, complete, and kept up to date. We may request supporting documentation to verify your identity, age, or address at any point, and access to your account may be restricted until verification is satisfactorily completed.
You are responsible for keeping your login credentials confidential. We are not liable for losses arising from unauthorised access to your account where you have failed to take reasonable steps to protect your details. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support channels.
Bonuses, Withdrawals, and Prohibited Conduct
When you claim a bonus, including our welcome match offer, specific conditions apply before any associated funds can be withdrawn. The applicable wagering requirement for bonus funds is 35 times the bonus amount. A minimum deposit of £20 is required to activate a bonus, and a maximum bet of £5 per round applies whilst a bonus is active. Attempting to circumvent wagering requirements — for example, by placing low-risk or opposing bets — may result in the cancellation of the bonus and any winnings derived from it.
The minimum withdrawal amount is £20. We aim to process withdrawal requests within 0 to 24 hours, though processing times may vary depending on the payment method selected. Withdrawals are available via Bank Transfer, Bitcoin, Tether, Skrill, and NETELLER. We reserve the right to carry out identity and payment verification checks before releasing funds, and withdrawals will not be processed until all required checks are complete.
The following activities are strictly prohibited on Clean Wins: operating more than one account, using automated software or tools to interact with our games or platform, engaging in collusion with other players, exploiting software errors or vulnerabilities, and any form of fraudulent conduct. Where we have reasonable grounds to believe that prohibited activity has taken place, we may suspend or permanently close the account concerned, withhold funds pending investigation, and report the matter to the relevant authorities where required.
We reserve the right to update these Terms and Conditions at any time. Where material changes are made, we will notify you by reasonable means prior to the changes taking effect. Continued use of Clean Wins following notification constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance so that we may attempt to resolve the matter directly with you.
Clean Wins is licensed by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. These terms are governed by the conditions of that licence.
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